bajimat's Privacy Policy
Here is a full explanation of how we collect, use, and keep your personal information secure. Please read this policy carefully.
This privacy policy applies on behalf of bajimat. When you use our website, open an account, make a deposit, or use our services, we collect certain information. This policy explains in detail what that information is, why we collect it, how we use it, and what your rights are. bajimat believes that protecting the privacy of user information is a fundamental responsibility. By using this site, you agree to the terms of this policy.
1. Scope and Purpose of Data Collection
1.1 Registration and Account Information
When you create an account at bajimat, we collect your name, date of birth, mobile number, email address, and password. This information is essential for verifying your identity and keeping your account secure. Since our services are only for those aged 21 or older, date of birth is required for age verification.
1.2 Financial Transaction Information
During deposits and withdrawals, we record the transaction amount, the payment method used (bKash, Nagad, Rocket, or bank transfer), and the time of the transaction. This information is used to maintain financial security and detect suspicious activity on accounts. Full card numbers or bank account details are not stored on our servers — the payment gateway processes them using encrypted methods.
1.3 Usage Information and Log Data
While you browse the site, we automatically collect certain information such as your IP address, device type, browser version, pages visited, and session duration. This information is used to assess site performance and improve the user experience. It helps us understand which sections are used most and whether they can be improved further.
1.4 Cookies and Tracking Technologies
bajimat uses cookies and similar technologies. Cookies are small data files stored on your device that help maintain login sessions, remember preferences, and ensure the site functions properly. You can disable cookies from your browser settings if you wish, but doing so may limit some features of the site.
2. How We Use the Information We Collect
bajimat uses your information only for specific and lawful purposes. Below is a detailed breakdown of the purposes for which we use your information:
| Type of Information | Purpose of Use |
|---|---|
| Identity verification information | Opening an account, age verification, security confirmation |
| Contact information | Customer support, transaction confirmation, security notifications |
| Financial transaction records | Payment processing, fraud prevention |
| Usage history | Improving service quality, resolving technical issues |
| Device and network information | Security monitoring, detecting fraudulent activity |
We never sell your information or transfer it to any third party for commercial purposes. Our Terms and Conditions contain further details on data use, which apply alongside this privacy policy.
3. Sharing Information with Third Parties
3.1 Service Provider Partners
In some cases we need the assistance of trusted third parties to deliver our services properly — such as payment processors, technology service providers, and data analytics firms. Each of these partners is bound by a confidentiality agreement with us and may access your information only for the specified purpose.
3.2 Legal Obligations
If a judicial or administrative authority issues an order to provide information under applicable laws of Bangladesh, we will be required to disclose information in order to meet our legal obligations. In such situations we will always seek to protect the user's interests and will not disclose any information beyond what the law requires.
3.3 Business Restructuring
If bajimat undergoes a merger, acquisition, or restructuring in the future, your information may be transferred to the new entity. However, in any such situation the terms of this privacy policy will continue to apply.
4. Data Security Measures
bajimat takes industry-standard technical and administrative measures to keep your information secure. The key elements of our security framework are outlined below:
All data transmitted on the site is encrypted using SSL/TLS technology, which prevents third-party access while information is being transferred.
Your personal and financial information is stored in secure data centres where access controls are strictly managed.
Only authorised staff may view your information, and only when their specific role requires it. Unnecessary access is strictly prohibited.
Our systems undergo regular security audits; identifying weaknesses and resolving them quickly is part of our ongoing operations.
It should be noted, however, that transmitting information over the internet is never entirely risk-free. We provide the highest level of protection possible, but no system can guarantee absolute security. You are therefore advised to keep your login details safe and not share them with anyone.
5. Data Retention Period
We retain your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- All personal information is retained for as long as your account remains active.
- Even after an account is closed, financial transaction records are kept for a set period based on legal requirements.
- For security-related reasons, certain information may need to be retained for an extended period.
- If you request account deletion, we will verify the request and delete your information to the extent permitted under applicable law.
- Analytical data may be retained long-term in anonymised form, from which no individual can be personally identified.
6. Your Rights and Choices
bajimat respects your control over your own information. Your main rights are outlined below:
6.1 Right to Access Your Information
You may ask us what information we hold about you. After receiving such a request, we will complete the necessary verification and provide you with the information.
6.2 Right to Correct Your Information
If any of your personal information is incorrect, you may request a correction. Some information can be changed directly from the profile section of your account; for other changes, please contact us for assistance.
6.3 Right to Request Deletion of Your Information
In certain circumstances you may request that your information be deleted. We will fulfil your request as far as possible while meeting any mandatory legal retention requirements.
6.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional communications, you may let our support team know at any time. Transaction-related and security notifications will continue to be sent, as these are an essential part of the service.
To play responsibly and keep yourself protected, read our Responsible Gaming page — it contains information on setting account limits and self-exclusion.
7. Protection of Minors
bajimat strictly does not provide its services to anyone under the age of 21. We verify age at the time of registration, and if false information is provided in this regard, the account will be closed immediately. We never knowingly collect or use information from minors.
If you believe a minor has opened an account or that their information has reached us, please contact us promptly so that we can take immediate action.
8. International Data Transfers
Our technology infrastructure or some of our service providers may be located outside Bangladesh. In such cases your information may be transferred across international borders. We ensure that any such transfer takes place under equivalent or higher levels of protection. We have privacy agreements in place with all partners that make adequate protection of your information mandatory.
9. Changes to the Privacy Policy
This privacy policy may be revised from time to time due to business changes, the addition of new technologies, or legal updates. If any significant change is made, we will notify you in advance via your registered email or through a notice on the site. Continued use of the site after a revised policy takes effect will be taken as your acceptance of the new terms.
Always check the "Last Updated" date shown at the top of this page to make sure you are reading the most recent version.
For any questions about this policy, you can find answers to common queries in our FAQ section.
10. Contact Us
For any questions, requests, or complaints regarding the privacy policy, please get in touch with us. Our customer support team is available seven days a week, twenty-four hours a day, in both Bangla and English.
To learn more about bajimat, visit our About Us page.
Get instant help via live chat from any page on the site. Available 24/7.
For written privacy-related requests, contact us by email: [email protected]
Your information is secure, your experience is uninterrupted
To learn more about our security measures or if you have any questions, contact the support team.